Avoid airline fees, housing stress, and emotional strain—our bilingual Colombian psychologists issue valid ESA letters fast.
An ESA letter (Emotional Support Animal letter) is a formal document issued by a licensed mental health professional that verifies your need for an emotional support animal as part of your mental health treatment. It states that your animal provides therapeutic benefits to help manage conditions like anxiety, depression, PTSD, or stress-related disorders. In Colombia, an ESA letter from a qualified local professional can help you access important accommodations—such as flying with your pet in-cabin or negotiating pet-friendly housing—even in places with strict animal policies.
Travel stress-free with Avianca or LATAM
Get accepted into pet-restricted apartments and furnished rentals
Enjoy smoother check-ins at Airbnb stays across Colombia and abroad
Feel calm, confident, and supported—with official documentation to back you up
Bring your pet into restaurants, cafés, and public spaces (case-by-case basis)
You get:
1-on-1 session with licensed Colombian psychologist
ESA letter valid for airlines, landlords, and more
Fast delivery within 48 hours
Follow-up support if your airline or landlord has questions
Bonus: Free checklist for airline submission
Tell us about your emotional support needs and your pet. The process is simple, secure, and handled over WhatsApp—no long forms or portals.
You’ll have a short video call with a Colombian psychologist licensed to issue ESA letters. Evaluations are compassionate, private, and tailored to expats and travelers.
After your evaluation, you’ll receive a signed, official ESA letter—in both English and Spanish—delivered as a PDF. All documents include verifiable license info.
Show your ESA letter to airlines like Avianca and LATAM, landlords, Airbnbs, or restaurants to request accommodations. Clients regularly report success flying in-cabin with no fees and securing pet-friendly housing.
Yes. Colombian airlines like Avianca and LATAM accept ESA letters issued by licensed medical professionals in Colombia. Our clients routinely travel with their emotional support animals in-cabin and without pet fees, as long as they follow airline instructions and submit documents on time.
Yes—many of our clients report success using our ESA letters for international travel and Airbnb stays. You receive an official letter from a licensed Colombian medical professional, which satisfies ESA policies for many airlines, hotels, and rental platforms. However, policies may vary by country and airline.
Yes, an evaluation is required for your first ESA letter. This is done via secure video call with a licensed Colombian psychologist. If you're renewing an ESA letter or have verifiable documentation from a previous provider, a follow-up call may not be necessary.
Most commonly: dogs and cats. However, other domesticated animals may be accepted depending on your emotional needs and the discretion of the issuing professional.
Yes. Many landlords are more flexible when you present a legitimate ESA letter, especially in furnished or high-rise units that usually restrict pets.
You’ll receive your letter within 48 hours of completing your evaluation. Need it sooner? We offer a same-day rush service for an additional fee.
Your ESA letter is issued by a licensed Colombian medical professional and includes their full name, professional license number, and contact information. This information is verifiable by airlines, landlords, or any third party that requests the letter. We stand by the authenticity of every letter we provide.
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