Need to Fly or Rent with Your Pet in Colombia?

Get a Legal ESA Letter in 48 Hours

Avoid airline fees, housing stress, and emotional strain—our bilingual Colombian psychologists issue valid ESA letters fast.

What is an ESA Letter?

An ESA letter (Emotional Support Animal letter) is a formal document issued by a licensed mental health professional that verifies your need for an emotional support animal as part of your mental health treatment. It states that your animal provides therapeutic benefits to help manage conditions like anxiety, depression, PTSD, or stress-related disorders. In Colombia, an ESA letter from a qualified local professional can help you access important accommodations—such as flying with your pet in-cabin or negotiating pet-friendly housing—even in places with strict animal policies.

Travel stress-free with Avianca or LATAM

Get accepted into pet-restricted apartments and furnished rentals

Enjoy smoother check-ins at Airbnb stays across Colombia and abroad

Feel calm, confident, and supported—with official documentation to back you up

Bring your pet into restaurants, cafés, and public spaces (case-by-case basis)

Avianca let me fly with my dog in-cabin, no fees. Total lifesaver.

- OnCallColombia Client

Travel and Live Freely in Colombia with Your Emotional Support Animal by Your Side

Living abroad with emotional or mental health challenges can be disorienting—especially in a country where systems and support structures are unfamiliar. In Colombia, an Emotional Support Animal (ESA) can make a profound difference, offering daily comfort, grounding, and emotional stability.

An official ESA letter issued by a licensed Colombian medical professional provides the documentation needed to access practical benefits, such as flying with your animal in-cabin on airlines like Avianca and LATAM—often without extra fees. Many travelers also report success using their ESA letter to secure pet-friendly housing and avoid rental restrictions, even in buildings with strict no-pet policies.

While Colombia does not have formal ESA legislation like the U.S., having a locally issued ESA letter in Spanish and English significantly improves your ability to advocate for your rights in a culturally appropriate and legally recognized way. It’s a powerful tool for travelers, digital nomads, and expats who rely on their animals for emotional stability while navigating life far from home. An ESA letter is the first step to reclaiming control, peace of mind, and full access to the life you're building in Colombia—with your animal by your side.

What’s Included – Breakdown of the $159 Offer

You get:

1-on-1 session with licensed Colombian psychologist

ESA letter valid for airlines, landlords, and more

Fast delivery within 48 hours

Follow-up support if your airline or landlord has questions

Bonus: Free checklist for airline submission

How It Works:

You tell us what you need. We handle the rest. One trusted point of contact—start to finish.

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Quick Online Intake

Tell us about your emotional support needs and your pet. The process is simple, secure, and handled over WhatsApp—no long forms or portals.

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Speak with a Licensed Professional

You’ll have a short video call with a Colombian psychologist licensed to issue ESA letters. Evaluations are compassionate, private, and tailored to expats and travelers.

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Get Your ESA Letter in 48 Hours

After your evaluation, you’ll receive a signed, official ESA letter—in both English and Spanish—delivered as a PDF. All documents include verifiable license info.

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Use It to Fly, Rent, and Live Freely

Show your ESA letter to airlines like Avianca and LATAM, landlords, Airbnbs, or restaurants to request accommodations. Clients regularly report success flying in-cabin with no fees and securing pet-friendly housing.

What Our Members Are Saying

FAQ

Is this valid for airlines in Colombia?

Yes. Colombian airlines like Avianca and LATAM accept ESA letters issued by licensed medical professionals in Colombia. Our clients routinely travel with their emotional support animals in-cabin and without pet fees, as long as they follow airline instructions and submit documents on time.

Will this work internationally?

Yes—many of our clients report success using our ESA letters for international travel and Airbnb stays. You receive an official letter from a licensed Colombian medical professional, which satisfies ESA policies for many airlines, hotels, and rental platforms. However, policies may vary by country and airline.

Do I need to do a video call?

Yes, an evaluation is required for your first ESA letter. This is done via secure video call with a licensed Colombian psychologist. If you're renewing an ESA letter or have verifiable documentation from a previous provider, a follow-up call may not be necessary.

What animals qualify as emotional support animals?

Most commonly: dogs and cats. However, other domesticated animals may be accepted depending on your emotional needs and the discretion of the issuing professional.

Will this help me rent an apartment with a pet?

Yes. Many landlords are more flexible when you present a legitimate ESA letter, especially in furnished or high-rise units that usually restrict pets.

How long does it take to receive my ESA letter?

You’ll receive your letter within 48 hours of completing your evaluation. Need it sooner? We offer a same-day rush service for an additional fee.

How do I know the ESA letter is legitimate?

Your ESA letter is issued by a licensed Colombian medical professional and includes their full name, professional license number, and contact information. This information is verifiable by airlines, landlords, or any third party that requests the letter. We stand by the authenticity of every letter we provide.

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Just $159 – One Time Payment

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