One trusted point of contact when urgency, discretion, and quality matter.
When you’re far from home, the stakes are higher. Whether you're dealing with a medical concern, legal paperwork, or just want peace of mind, you need someone who speaks your language—literally and professionally. We don’t send you a list of options. We take responsibility.
You just want to speak to someone who gets it. Dealing with health, legal, or safety issues in a foreign country is hard enough. Add a language barrier—and the stress doubles.
Google doesn’t work the same here. Outdated info, closed clinics, and a system built on word-of-mouth—not websites.
You keep getting WhatsApp numbers but no results. You waste time, get ignored, and still feel unsure. You spend hours researching and messaging… only to end up with more questions.
You’re constantly wondering if you’re overpaying. Without local connections, you're vulnerable to inflated prices—or flat-out scams.
You wait days for a reply—if you get one at all. You message, you follow up, you wait. Providers go silent, change plans, or cancel last minute—with zero accountability.
You can’t afford to get it wrong. When it comes to your health, legal status, or safety—guessing is a luxury you don’t have.
Private, bilingual healthcare brought directly to you.
“Trusted medical care—without the clinic.”
Stay protected and compliant in Colombia.
“We handle the paperwork so you can focus on living.”
Support for emotional support animals and international pet travel.
“Travel-ready pets. Peace of mind guaranteed.”
Cutting-edge treatments available through our vetted local partners.
“Smart travelers don’t go it alone.”
Private, bilingual healthcare brought directly to you.
“On-call protection for high-risk situations.”
Your fixer in Medellín—on demand.
"Your Medellín fixer—on standby, whenever you need help."
One Trusted Point of Contact
No referrals, no bouncing between strangers. We handle everything from start to finish—so you’re never left chasing people down.
Personally Vetted Network
We’ve already done the hard work: verifying licenses, negotiating pricing, and eliminating unreliable providers. If we deliver it, it’s because we trust it.
Built for Expats & Travelers
We understand what it’s like to navigate a foreign system. Everything we offer is designed for people who can’t afford confusion, miscommunication, or costly mistakes.
Fast, Bilingual Communication
We speak your language—and theirs. No lost-in-translation moments, no unanswered messages. Just clear answers, fast.
Discreet, Secure, and Professional
Whether it’s medical, legal, or safety-related—you get privacy, protection, and real accountability. No guesswork. No hidden tax.
OnCallColombia was founded by Robin Kabir, a U.S. Marine Corps veteran and Johns Hopkins–trained healthcare strategist. After moving to Medellín in 2018, Robin quickly realized how difficult it was to navigate Colombia’s systems as a foreigner—especially when it came to health, legal, and safety services. Even with his background in healthcare systems, getting reliable help was slow, unclear, and full of risk. So he built what didn’t exist:
A single, trusted point of contact to get critical things handled—fast, discreetly, and professionally.
Today, Robin personally oversees every case and brings the same discipline and standards that defined his military and medical career.
Robin Kabir, Founder of OnCallColombia
Message us on WhatsApp. You’ll speak directly with a bilingual coordinator who understands your situation.
No bots. No forms. Just real help.
We coordinate everything behind the scenes—medical, legal, safety, or pet-related—using trusted providers we’ve personally vetted for licensing and background checks.
Clear timelines. Transparent pricing. Handled discreetly.
We stay in contact until the job is done right. No chasing people. No miscommunication. Just peace of mind.
One expert team. One number. That’s it.
We coordinate trusted medical, legal, safety, and travel-related services across Colombia—including in-home doctor visits, visa support, ESA letters, armed security, and more. Need something not listed on the site? Just ask us via WhatsApp.
No. We’re not resellers or a referral list. We’ve built our own internal team and personally vetted network to deliver services under one roof. We manage all logistics and communication ourselves—so you're never left dealing with strangers or chasing people down. We take full responsibility for your outcome.
Expats, digital nomads, tourists, and remote workers who want peace of mind while living or traveling in Colombia. If you value trust, discretion, and fast, bilingual help—you’re in the right place.
Message us directly on WhatsApp. You’ll speak with a real coordinator—no bots, no forms. Talk to a Coordinator →
Pricing depends on the service, but we’re transparent from the start. No hidden fees. For ongoing support, you can also subscribe to our Concierge WhatsApp Access for $50/week or $100/month.
We’re built for urgency. Whether it's medical, legal, or safety-related, we respond fast and handle logistics without delay. That said, don’t wait for a crisis—reach out now and save a trusted contact in your phone for when you really need it.
We accept credit cards for your protection and convenience. Contact us for other payment options if needed.
No. We are a private, concierge-style service and do not work with insurance providers.
Yes. OnCallColombia was founded by an American expat to serve the expat and tourist community. You can expect clear communication, cultural understanding, and customer service that meets U.S. standards.
No. You can book any service without subscribing. The Concierge Plan is for those who want unlimited, trusted support via WhatsApp for questions, coordination, and guidance.
You're not alone. Most of our clients came to us frustrated, confused, or burned by bad experiences. We get it. Colombia can be amazing—but when it comes to health, legal, or safety, you can't afford to guess.
Skip the chaos. No WhatsApp wild goose chases. No scams. No stress. Whether you need help today or just want to understand your options, we’re here.
Health. Safety. Legal. Handled.
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+57 323 6637288